Kindred Jewelleria prides itself on providing quality pieces with the best craftsmanship. Ultimately, we want you to enjoy your jewelry and to be happy with your purchase. If you are not satisfied with your purchase, you can return your items for a full refund (excluding shipping costs) or exchange your item within 7 days from the date you received your package. Returned jewelry must be returned in its original condition, original packaging, and must not show any signs of wear, damage, or alteration. Before returning your purchase, please fill out a contact form explaining the reason for your return. We will respond promptly and will provide you with an address for your return. If you have any questions or concerns please email info@kindredjewelleria .com.
Customized and special order items are non-refundable and non-returnable.
We do our best to keep our inventory updated and accurate, however in the event an item is on back-order or out of stock, we will notify you immediately.
Kindred Jewelleria is happy to offer free shipping for orders over $50.00. Shipping time does not include processing time. We will always process your order(s) in the timeliest manner, but please allow up to 7-10 business days for your order to be processed and shipped. If you are needing your order for a certain date, please indicate so during checkout.
All shipping and handling charges are non-refundable. Shipping costs and any other fees associated with sending your refund or exchange back to Kindred Jewelleria will be the responsibility of the customer.
If a package is returned to Kindred due to an incorrect address provided by the customer and/or delivery of a Kindred package is denied, the customer is responsible for the return shipping cost as well as the re-delivery cost.
Kindred Jewelleria is not responsible for any lost or stolen packages that are confirmed as delivered to the recipient's provided address. Kindred is more than happy to provide any tracking and delivery information that is needed.
Please use the contact form for wholesale inquiries.